FAQ
General
What is Webgpl Digital?
What does GPL mean?
Are your products licensed under GPL?
Yes, all our WordPress themes and plugins are licensed under the GPL, allowing for unlimited use and modification.
Do I need to pay for updates?
Updates for our GPL-licensed themes and plugins are generally free as long as you have a valid license or subscription.
Can I use your products for commercial projects?
Absolutely! Our GPL-licensed products can be used for both personal and commercial projects without any additional licensing fees.
Ordering and Payment
We offer refunds under certain conditions. Please refer to our Refund Policy for detailed information.
Yes, we occasionally offer discounts and promotions. Sign up for our newsletter to stay updated on the latest offers.
Product Information
Yes, you can customize our products to fit your needs. GPL licensing allows for modification and redistribution.
Yes, each product comes with comprehensive documentation to help you with installation and customization.
Yes, our GPL-licensed products can be used on as many websites as you like.
Technical Support
We offer technical support for our products. Please refer to our Support page for assistance.
If you experience issues, please contact our support team with detailed information about the problem for assistance.
We do not provide customization services directly, but we can recommend trusted developers if needed.
Support is only available for the products purchased directly from Webgpl.tech.
Downloads and Installation
After purchase, you will receive a download link via email and can also access your downloads from your account on our website.
You can re-download your purchases from your account page. If you need further assistance, contact our support team.
Installation instructions are provided in the documentation included with the product. Generally, you can upload the theme/plugin via the WordPress admin panel.
Yes, you can install and test our products on a local development environment before deploying them on a live site.
Our GPL products do not require a license key. However, you may need to activate some features or services depending on the product.
Product Updates
Updates are typically provided through our website. Check the product page or your account for the latest version.
Customizations made directly to the core files of a product may be overwritten during an update. It’s best to use child themes or custom plugins for modifications.
Product updates are released periodically. We strive to keep our products up-to-date with the latest features and security improvements.
Yes, we notify our users via email and also provide update notifications on our website.
Previous versions are generally not available. It’s recommended to test updates in a staging environment before applying them to a live site.
Refunds
We offer refunds under specific conditions. Please refer to our Refund Policy for detailed information on eligibility and procedures.
Refunds are typically processed within 5-7 business days, depending on the payment method used.
Refunds are available if the product is defective or not as described. Please contact support to discuss your concerns.
Contact our support team as soon as possible.
Refunds for subscription-based products are subject to our Refund Policy. Please review it for details.
Account Management
Creating an account is optional but recommended for easier management of your purchases and downloads.
You can create an account by signing up on our website using your email address and a password.
Use the “Forgot Password” link on the login page to reset your password. Follow the instructions sent to your email.
Yes, you can update your account information from your account dashboard on our website.
Contact our support team if you wish to delete your account. Please note that this action is permanent.
Legal and Policy
Our Privacy Policy is available on our website. It outlines how we collect, use, and protect your personal information.
Our Terms and Conditions are also available on our website. They detail the terms of use for our products and services.
We handle customer data in accordance with our Privacy Policy, ensuring that your information is kept secure and confidential.
Violating our terms of service may result in suspension or termination of your account and access to our products.
No, our products cannot be resold. The GPL license allows for use and modification, but redistribution or resale is not permitted.
Additional Information
We offer demos for some of our themes and plugins. Check the product page for demo availability.
Custom product requests are not supported. However, we can suggest alternatives that may meet your needs.
We offer basic documentation and guides. For more extensive training, consider third-party resources or professionals.
Subscribe to our newsletter or follow us on social media for the latest updates on new products and releases.
We welcome feedback and suggestions. Contact us via our website or email with your thoughts and ideas.