Payment Information
Thank you for choosing to shop with us! We want to make your checkout experience as smooth as possible. This page provides detailed information about the payment methods we accept, currencies supported, and answers to frequently asked questions.
Accepted Payment Methods
We offer a variety of payment options to cater to both our domestic and international customers:
For Domestic Customers (India):
- Razorpay: A leading Indian payment gateway that allows you to use your credit cards, debit cards, net banking, and UPI for secure and convenient transactions.
- PhonePe: A popular mobile payments app in India, offering UPI-based transactions for quick and easy payments.
For International Customers:
- PayPal: A globally recognized and trusted online payment platform that enables secure payments from various countries using credit cards, debit cards, and PayPal balances.
Currency Options
- Default Currency: All product prices are displayed in Indian Rupees (INR) by default.
- International Currencies: For our international customers, we offer the convenience of paying in the following currencies:
- US Dollar (USD)
- British Pound (GBP)
- Euro (EUR)
Important Note for International Customers:
To ensure a seamless checkout process, kindly select your preferred international currency (USD, GBP, or EUR) before proceeding with the PayPal payment option. This will ensure accurate currency conversion and prevent any discrepancies in the final amount charged.
How to Pay
- Add to Cart: Browse our website and add the desired items to your shopping cart.
- Proceed to Checkout: Once you’ve finished shopping, click on the “Checkout” button.
- Select Currency (International Customers Only): If you are an international customer, choose your preferred currency from the options provided.
- Choose Payment Method: Select your preferred payment method from the available options (PayU, PhonePe for domestic customers, PayPal for international customers).
- Enter Payment Details: Fill in the required payment information, such as card details or PayPal login credentials.
- Confirm and Place Order: Review your order details and confirm the payment to place your order.
Security
We take the security of your payment information very seriously. Our website uses industry-standard SSL encryption to protect your data during transmission. Additionally, our payment gateways employ robust security measures to safeguard your financial information.
Frequently Asked Questions (FAQs)
Q: What if my preferred payment method is not listed?
- A: Currently, we only support the payment methods listed above. We are constantly exploring new options to enhance your shopping experience and may add more payment methods in the future.
Q: Can I change my currency after selecting a payment method?
- A: It is recommended to select your preferred currency before proceeding to the payment gateway. If you need to change the currency, please go back to your cart and update the currency selection.
Q: What should I do if I encounter an error during payment?
- A: Please double-check your payment details and internet connection. If the problem persists, contact our customer support team for assistance.
Q: Is it safe to use my credit card on your website?
- A: Yes, it is absolutely safe. Our website is secured with SSL encryption, and we partner with trusted payment gateways that adhere to strict security standards.
Q: Will I receive a confirmation of my payment?
- A: Yes, you will receive an email confirmation once your payment is successfully processed.
Contact Us
If you have any further questions or require assistance with the payment process, please do not hesitate to contact our customer support team. We are always happy to help!
Additional Tips for a Smooth Checkout
- Ensure that your internet connection is stable to avoid interruptions during the payment process.
- Double-check all payment details before confirming the transaction to prevent errors.
- Keep your payment confirmation email for future reference.
- If you have any concerns about online payments, feel free to reach out to our customer support team for guidance.
We appreciate your trust and look forward to serving you!